PRIVACY POLICY
Data Protection Commitment
Certified Service Charge Accounts is dedicated to protecting the privacy of our clients and leaseholders. This document provides a clear overview of how we handle personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act.
Our Policy
Client Data Use
Introduction: Certified Service Charge Accounts acts as a data processor for property managers and a controller for our own records. We collect information to deliver accounting services, perform independent certifications, and fulfill regulatory obligations. Data We Collect includes names, property addresses, contact details, and financial transaction records pertinent to service charge management. How We Use Your Data: We process information to verify expenditure, produce year-end accounts, and maintain communication. All data is processed securely and retained only for as long as legally required.
Legal Basis
We process your data based on contractual necessity, legal obligations under the Landlord and Tenant Act, and our legitimate interests in providing professional service charge certifications.
Sharing Your Data
We only share data with authorized third parties, such as regulatory bodies or sub-contractors, when necessary for service delivery.
General Data Security
All information is stored on encrypted servers with restricted access. While we employ rigorous security measures, users should exercise caution when transmitting sensitive data via standard email.
Exercising Your Statutory Rights
Under UK law, you have the right to access, rectify, or erase your data. For formal requests or to learn more about your rights, please consult the Information Commissioner's Office website at www.ico.org.uk or contact us directly.
Legal Protocol
This statement serves as a notification of our data practices rather than a contract. We are committed to upholding these principles to ensure transparency and trust in all our professional engagements, ensuring your financial information remains private and handled with due diligence.
Client Responsibility
Users are responsible for maintaining their own cybersecurity. We do not accept liability for losses resulting from external site access or the unauthorized interception of data due to user-end security.
Regulation & Support
Speak with our data compliance lead